National open university complaint and solutions page

National open university complaint and solutions page.  It’s important that you contact the university as soon as possible, and within 28 days of encountering the problem. How to make a complaint. To ensuring grievances and complaints from staff and students in NOUN are treated timely and effectively. say NO to service failure;

Here is a list of emails to channel your complaints to.

❕Exams related –

❕School Portal –

❕Transcript –

❕Projects and Seminar –

❕Payment issues – CC

❕Change of study centre – Contact your study centre for guidance

❕Missing GST Grade – CC

❕Missing Grade (General) –


Mr Earnest Odeigah


Always include your CORRECT Matric number in your mails.


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8 Thoughts to “National open university complaint and solutions page”

  1. Mabinuori Rashidat Abiola Nou152289962

    Good afternoon sir. My name is Mabinuori Rashidat Abiola.i am a student of Abeokuta study centre. Pls sir, i want to know the reason why my name has not appeared on the graduating list. i submitted my project April 2019 and finished that same year but i had some outstanding courses & i wrote them september 2020 again i did not see my project result until july 2021, i was expecting to see my name maybe on of the graduating lists realeased but up till now, am yet to see it. Pls sir come to my rescue, am getting frustrated, all my cousrsemates have graduated with their certificates.


    Good day Sir/Ma,
    My name is Okafor Uchenna Promise. A student of NOUN McCarthy study Centre. I am also having a delay in graduation since 2020. My name isn’t on the graduating list and ive also not graduated. I have all my results and have written all my papers with no carryover.
    Please help.


    Good morning Sir,

    please i applied for a change of course from PGD Econs to PGD Bus Admin since last year but up till now it has not been changed. i have even reapplied twice and still no effect. All requirement as requested by my study centre were provided.
    Bamaiyi Sunday

    Kindly help out.

    Many thanks

  4. uzochukwu emmanuel

    Good morning sir, my name is Emmanuel, I was offered provisional admission into nou 100 level, when I choose 200 level while feeling the form. I choose bsc chemistry, as I made an A during my programme in college of education.

    Please how do I resolve this?

    1. You will need to drop the form and reapply again. Thanks

  5. Arogundade Rashidat Oluwakemi

    Good day sir/ma.
    Am yet to see my results,its showing incomplete exam score.

  6. Nwanze Lilian

    Good morning sir/ma’am
    My name Nwanze Lilian a student of Noun Mushin centre with the matric number nou194095358. Since my admission into the respected school,my name has been Nwanze Lilian unogwa (wrong) instead of Nwanze Lilian (correct) I have countlessly summited the need documentation for the correction of name but nothing has been done.
    Nwanze Lilian

  7. Hello sir
    My name is Abdulmajeed Aishat

    Please sir I think there something wrong about my my TMA results

    and I’m sure my answer were correct


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